Returns & Exchanges
We want you to love your sleep. If you aren't satisfied within your trial period, we make the return process simple and hassle-free.
1
Initiate Request
Log in to your account and go to 'My Orders' to submit a return request or contact our support team.
2
Verification
Our team will conduct a brief verification call to understand the issue and confirm the pick-up details.
3
Pick-up & Inspection
We will arrange a free reverse pickup. The mattress will be inspected at our facility to ensure it is free from damage or stains.
4
Full Refund
Once approved, the full amount will be credited back to your original payment method within 7-10 working days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing